Hello, my name is

    Niharika Shetty

    Building 0 → 1 | Product Manager

    I build products that balance user empathy, business impact, and technical feasibility.

    Niharika Shetty - Product Manager

    About Me

    ​I'm a Product Manager with 5+ years of experience building tech and product solutions. I thrive on building impactful products that solve real-world problems all thanks to my start-up background. Whether it's leading the development of cost-saving solutions like an inhouse Salesforce API integration or enhancing UX through data-driven research, I consistently aim to deliver value.

    I've been able to increase efficiency, CSAT and operational success by managing cross-functional teams and optimizing roadmaps – it's what I do! My experience enables me to identify pain points and craft innovative & scalable solutions that make a tangible difference.

    At the end of the day, I'm driven by curiosity, by understanding people, and by the challenge of turning messy problems into products that make life a little easier.

    DOMAIN EXPERTISE
    B2B
    B2C
    SaaS
    CPaaS
    ERP

    "Solving real-world problems at the intersection of users, business, and technology."

    Work Experience

    e-Emphasys Technologies logo

    e-Emphasys Technologies

    Software Engineer

    Jun 2018 – Jun 2021

    e-Emphasys Technologies logo

    e-Emphasys Technologies

    Product Consultant

    Jul 2021 – Jun 2022

    Phonon Communications logo

    Phonon Communications

    Product Owner – Engineering

    Dec 2022 – Jun 2023

    Creative Destruction Lab logo

    Creative Destruction Lab

    MBA Consultant

    Sept 2023 – Dec 2023

    HEC Montréal logo

    HEC Montréal

    MBA Professional

    Aug 2023 – Sept 2024

    Condivio logo

    Condivio

    Group Product Manager

    Apr 2025 – Present

    How I Build

    User-first, data-informed

    Blend qualitative research with analytics to decide what to build and how to prioritize.

    Cross-functional collaborator

    Partner closely with engineering, design, and business teams to align on goals and execution.

    Shipping-focused

    MVP-first approach with iterative releases and clear success metrics to track impact.

    Structured communicator

    Turn complexity into simple narratives and aligned roadmaps that everyone understands.

    End-to-end ownership

    From discovery and strategy through execution, launch, and continuous iteration.

    Experimentation mindset

    Use A/B tests, feedback loops, and KPIs to guide decisions and validate assumptions.

    Tools I Use

    Design & Prototyping

    ✏️ Balsamiq 🎨 Figma 💜 Lovable 🧵 Google Stitch

    Product & Research

    📋 Jira 🗺️ Roadmunk 💬 Slack 🦦 Otter 📝 Google Forms 📊 Typeforms Gamma 🔍 Data Scrapers

    Analytics & Integrations

    📈 Tableau 📊 Power BI 📑 SSRS 🗄️ Metabase 🔗 SQL 🔌 APIs 📬 Postman

    Skills

    Product Strategy

    Backlog Management Iteration Roadmap & Pipeline AB Tests Project Management Agile & Scrum Practices

    Product Design

    User Stories Process Flows User Journey Mapping User Personas Prototyping & PoCs Information Architecture

    Product Innovation

    Market Research Secondary Research Primary Research Customer Surveys Competitor Analysis Usability Testing

    Technical

    SDLC Tableau Power BI SSRS GCP SQL & Various DB Management Metabase